Outreach is Not a Crisis Center
Outreach is not a crisis center and office phones are managed Monday through Thursday from 8:00am to 3:00pm, and Friday 8:00am to 12:00pm. We respond to emails and phone calls during normal business hours. Calling your local police department at 9-1-1 is always an option if you or someone you know is experiencing a physical or mental health emergency. If you or your child is having a crisis and you are not sure what to do, here are some options:
988 Suicide & Crisis Lifeline
988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:
- Thoughts of suicide
- Mental health or substance use crisis, or
- Any other kind of emotion distress
People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support.
988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.
PA Get Help Now
Available 24/7 throughout the Commonwealth to help those suffering from addiction find immediate help.
Re:solve – Crisis Network
Re:solve Crisis Network provides a 24-hour-a-day, 365-days-a-year telephone, Mobile crisis, walk-in and crisis residential services that are available to any Allegheny County resident no matter age, ability to pay, or whether they have used behavioral health services in the past. They can be reached at 1-888-796-8226.
Mercy Behavioral Health Crisis Center
The MBH Crisis Center, located on Pittsburgh’s South Side (264 S. 9th St.), provides crisis services 24 hours, seven days a week, 365 days a year. Call or walk in any time. They can be reached at 1-877-637-2924.
Washington Communities Human Services, Inc.
Crisis line staff provide supportive counseling, outreach, assessment, and referral information to individuals experiencing an emotional crisis or difficulty in coping with an emotional crisis or a behavioral problem. Someone is available 24 hours a day, 7 days a week, and 365 days a year. They can be reached at 1-877-225-3567.
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